The American Financial Services Association likes the path the Consumer Financial Protection Bureau is currently taking and ...

When a consumer has a complaint about a bank, whether it's dealing with a mortgage or a credit card, right now there's a place to lodge that complaint online. It's easy to click around and search for ...

Multiple industry associations disagree with how the Consumer Financial Protection Bureau orchestrates its complaint database. Now a top federal examiner whose primary responsibility is “to detect and ...

The Consumer Financial Protection Bureau is facing a backlash over its recent overhaul of its consumer complaint portal, with experts warning that the agency is adding "friction" to the complaint ...

NEW YORK (Thomson Reuters Regulatory Intelligence) - The online complaint board run by the Consumer Financial Protection Bureau, which has drawn more than one million postings from financial-services ...

If you were alarmed by the reputational headaches and compliance challenges inherent in the Consumer Financial Protection Bureau’s complaint database, there is now even more to worry about. This week, ...

Consumers are filing lots of complaints against credit-card companies. Since the Consumer Financial Protection Bureau began collecting data on credit cards in 2011 — as part of the Dodd-Frank Wall ...

The Federal Motor Carrier Safety Administration is seeking public input by July 7 about its planned revision to the National Consumer Complaint Database that handles complaints against unsafe and ...

Few things are more frustrating than trying to get in touch with your bank when something has gone wrong with your checking account or savings account. But when handling bank account-related problems, ...