Singtel has unveiled a new corporate logo and enhancements to its customer service, as part of the telco's revamped branding that also will include enterprise service improvements over the coming ...

As companies think about the causes and values they support, they must also consider how a social responsibility decision factors into the customer experience. Over the last 10 years, companies have ...

Our panel of industry experts discuss the challenges and opportunities of the digitalisation of corporate customer onboarding processes. When compared to retail onboarding, corporate customer ...

PHILADELPHIA (WPVI) -- Trying to get results from a company can be frustrating, but there is one tactic you may not have tried. Social media can be a much more powerful way to get results quickly.

It's become something of a cliché that Covid 19 has accelerated banks’ efforts to become more digital and provide customers with speed and a better customer experience. Now it’s not just retail ...

Delta Air Lines expects to reach a breakeven point by the spring, with corporate travel recovery following after that, executives said in an earnings call on Thursday. The carrier is planning for ...

Identifying and verifying corporate banking customers shouldn't be the time-guzzling, resource-draining, manual effort it is today. At present, it can take banks months of research and analysis to ...

Business users are increasingly demanding high-quality, self-service and assisted banking experience from their banks. To keep pace, banks need to refresh their omnichannel digital engagement ...

Cogent had a strong third quarter, with the underlying business performing much better than the mildly disappointing headline financial numbers would imply. The most important thing, in our view, is ...