Dave Rensin, Google’s director of customer reliability engineering, said that he recommends any team with a production application in Google’s cloud pay for at least one member of their own on-call ...

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Google unified its various enterprise cloud services under one moniker, Google Cloud, but perhaps its biggest move is getting its integration and customer service story straight. Rebranding is one ...

In an age where almost every prospective customer or client is connected and online, an organization’s website often functions as the first point of contact. This is also the age when many employees ...