At Salesforce, we’ve built a business around helping our customers find success. This is based on a simple principle: If we don’t have successful customers, we can’t have a successful business. We’ve ...

Yan Fu – co-founder & CTO of YC-backed Berry, a 17-year engineering leader – discusses the hurdles in Customer Success, why ...

Editor’s note: LimeLight is a new feature from WRAL TechWire offering another means of publishing noteworthy news. Be sure to check out more LimeLight worthy news at this link. Janine Sneed, Vice ...

We at Altitude Angel, envisage a future where drones are set to revolutionise the lives of everyone on the planet, so we’re building the platforms to ensure drones can fly safely alongside other, more ...

The "age of the customer" has had a dramatic effect on organizations. New positions abound that didn’t exist five or 10 years ago. One of those positions is the customer success manager. The concept ...

SAN FRANCISCO, Nov. 04, 2024 (GLOBE NEWSWIRE) -- Gainsight, the world’s leading Customer Success platform, today announced it has been named by Gartner as a Leader in the first-ever Magic Quadrant for ...

SAN FRANCISCO--(BUSINESS WIRE)--Medallia, Inc. (NYSE: MDLA), the global leader in customer and employee experience, today announced the Medallia Strikedeck platform has won the 2021 SIIA CODiE Award ...

Wrike, the intelligent work management platform, today announced the appointment of Michelle MacCarthy as Chief Customer ...

Accounting and business solutions provider IRIS announced an expansion to its IRIS Firm Management solution that, among other things, enhances the software's document management capacities. "Modern ...