There's bad customer service — and even worse bogus customer service where anyone can easily be taken by a scammer with a quirky accent who demands a credit card on the spot when you call a fake ...

To be fair, our obsession with frictionless experiences stems from a legitimate fear: In a world of infinite choice, a single ...

Have you run into issues with an account or had a problem with an online order? Reaching out to customer service can be a huge challenge since many companies no longer list phone numbers. The problem ...

Beside, is building an AI receptionist that answers calls, books appointments, and manages follow-ups for small businesses that can’t afford a full-time assistant.

EV giant Tesla Inc‘s (NASDAQ:TSLA) mobile app is ranked at the top in overall customer satisfaction as compared to the apps from other luxury auto brands like Mercedes or BMW, as per a recent report ...

That’s one expensive free meal. A McDonald’s customer was hit with a $425 traffic ticket when he used his phone to redeem a free meal from the fast food chain’s drive-thru on May 13. Mason Prima, 18, ...

The airline says 85-90 per cent of Ryanair passengers already use digital boarding passes on smartphones. The policy that ...

Most Android phones now come with the Google Messages app as the default texting option, and the same goes for the Phone app ...