SEATTLE, WA--(Marketwired - Jun 20, 2017) - Field service appointments can be high-friction events, or strategic opportunities to engage customers and build trust. The outcome depends on whether ...

Microsoft on Wednesday introduced a preview of Copilot in Dynamics 365 Field Service, plus other "frontline worker"-type product positionings. Organizations using Dynamics 365, Microsoft 365 apps, ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

In a significant stride towards enhancing service delivery and efficiency, Microsoft has announced the introduction of Copilot in Dynamics 365 Field Service. This artificial intelligence tool is ...

Glympse, a provider of location services and location-powered customer experience, is teaming with Microsoft so businesses using Microsoft Dynamics 365 for Field Service can provide customers with ...

BOERNE, Texas--(BUSINESS WIRE)--Red Maple, a leading provider of innovative business solutions, is excited to announce the launch of Red Maple Credit Cards for Microsoft Dynamics 365 Field Service.

In mid-July, Microsoft made available its release plans for the 2021 Wave 2 set of features coming to Dynamics 365 ERP/CRM and the Power Platform. Today, August 2, Microsoft is releasing a number of ...

Dynamics 365 users can quickly add location sharing technology from Glympse to improve digital customer engagement and back office operations SEATTLE – June 20, 2017 – Field service appointments can ...