Upper management in the U.S. has become more aware of the importance of good IT management because of the passage of the Sarbanes-Oxley Act of 2002. One of the best approaches to running operations is ...

CA Inc. announced new software, services and training programs yesterday to help customers implement best practices for managing an IT shop under the Information Technology Infrastructure Library ...

Opalis Integration Server (OIS), a new member to Microsoft’s System Center Suite, automates end-to-end processes by traversing organizational boundaries, reducing operational costs, and improving ...

PALO ALTO, CA--(Marketwire - Feb 7, 2013) - HP (NYSE: HPQ) today announced that HP Service Manager 9.3 has received 11 gold-level endorsements granted by the global accreditation body APM Group on ...