It’s a busy time for sports teams and their coaches, from preseason training to the cricket and soccer World Cups. With many athletes preparing to be at the top of their game, what lessons can be ...

Performance gaps begin to appear when employees complete their education and return to their complex, time-pressured roles. That’s the real cost of classroom training. There’s a disconnect between ...

Crystallized intelligence (Gc) is thought to reflect skills acquired through knowledge and experience and is related to verbal ability, language development^1^ and academic success^2^. Gc, together ...

Comprehensive on-the-job training is fundamental to the success of every business regardless of industry. In the environmental, health and safety (EHS) field, safety professionals, risk managers and ...

The frontline agent's job has become more complex. Convergys Corporation's Jason Mitchell offers his thoughts on why the traditional knowledge-based training approach is no longer adequate to ensure ...

It’s a conversation many people on hiring teams have had: knowledge vs. skills. In the cutthroat world of recruiting and hiring, we often find ourselves caught up in debates about which is more ...

A recent study from the Center for BrainHealth at The University of Texas at Dallas shows that a certain type of instructor-led brain training protocol can stimulate structural changes in the brain ...

A new study shows that a specific instructor-led brain training protocol can stimulate structural changes in the brain and neural connections even years after a traumatic brain injury (TBI). The ...

Premier BPO Wins Gold Titan Award For Customer Satisfaction Premier BPO Wins Silver Titan Award For Knowledge Based Training Triple Crown Achievement Highlights Dedication to Exceptional Service and ...