At what point should startups begin standardizing and mapping out their processes? From my perspective, the answer is Day 1. In the absence of well-mapped business processes, a startup is essentially ...

Process mapping and oversight needs to be a priority for all businesses today, and preparing teams with tools and resources must come from the top down. Businesses have swiftly adapted their ...

What Is IT Service Mapping? IT service mapping is a process involved in defining, visualizing, and cataloging the relationships and dependencies between IT services, applications, systems, and ...

Virtually all businesses always deal with at least one business process. Some companies may only have just one relatively simple process running the whole business. However, some others might involve ...

BOSTON--(BUSINESS WIRE)--MEGA International will conduct a power insight session at OPEX Week January 22-24 in Orlando to show companies how to improve the customer experience using customer journey ...

When Bristow Helicopters Ltd. started losing market share in the 1990s, executives moved to improve business processes across the Redhill, England-based company. “We needed to change facilities and ...

It was the week that changed my life. In 2011, as a knowledge management project manager, I had been asked to observe a three-day process mapping workshop for a team of BLP lawyers, facilitated by an ...

Competencies are the skills, behaviors and performance standards that turn the "what" of an expectation into the "how." Business owners can use core organizational competencies to define the business ...

I’m sure you’ve heard the old saying, “If it ain’t broke, don’t fix it.” Well, if your goal is to achieve sustainable growth in your business, that might just be the worst advice you could follow. Why ...

Mapping business processes and technological dependencies for business continuity planning is not a new concept; however, the few tools out there require a healthy measure of manpower and input to ...