“Attracting an intact, highly successful and dedicated retail team strengthens our entire organization and expands the suite of services we can offer to development companies, landlords, investors and ...

Thanks to low unemployment and the lure of more lucrative jobs outside retailing, top-notch sales associates are increasingly hard to find -- and even more difficult to keep. Store executives said ...

Lim's Arts and Living, Make Up Store, Aptimos, Puma, Madura Garments and Other Leading Retailers Now Arming Sales Associates with Personalised Shopper Recommendations Directly on the Sales Floor “CRM ...

As the holiday season fast approaches, retailers are putting together their seasonal hiring plans to keep stores and fulfillment centers operating. Initial projections for retail’s busiest time of ...

A packed store with high customer foot traffic and big-ticket items is a dream workplace for a retail associate whose salary is based on commission. On the flip side, empty stores, disinterested ...

Traditionally, retail has been a tough environment for workers. Every customer interaction and every back-office decision in every store area relied on individual retail associates to be ready and ...

Christiana Jolaoso-Oloyede creates compelling content for B2B tech companies. She also empowers business leaders with unbiased data-driven information needed to run their SMBs. She has worked with web ...

Retailers are using Leap and Endear to turn physical stores into relationship-building hubs, unifying customer insight across ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Bobby Marhamat Employee ...

Saks Global introduced a new Top Seller Program that clarifies hierarchy among different sales roles with incentives aimed at encouraging associates to reach higher levels.

Yes, you read that correctly. In the luxury space, rude sales staff apparently lead to more sales, according to a study from the University of British Columbia’s Sauder School of Business. Researchers ...