Don’t solely rely on NPS. Although Net Promoter Score is an insightful metric, it should be used in tandem with other feedback benchmarks. Utilize ML and AI. Take advantage of cutting-edge technology ...
OAKLAND, Calif., March 21, 2012 /PRNewswire/ -- Kaiser Permanente announced today that it received the highest customer loyalty ranking in the health insurance category based on the Satmetrix® 2012 ...
ORLANDO, FL, UNITED STATES, September 18, 2025 / EINPresswire.com / -- Genesis Reference Laboratories, a leading provider of diagnostic testing services, today announced it has achieved a Net Promoter ...
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