Artificial intelligence has already transformed how guests interact with hotels. Chatbots answer questions, digital concierges make recommendations, and voice assistants turn lights on and off. But I ...

Businesses that still rely solely on manual replies often end up wasting time, losing momentum and burning out their teams.

Silverback AI Chatbot has announced the release of its “AI Assistant” feature, designed to revolutionize how businesses interact with customers through intelligent, automated conversations. This ...

You know the adage: If the service is free, you're probably the product, not the customer. And even then, many freemium services charge for extra features and still sell your data. With that in mind, ...

Many colleges are turning to artificial intelligence to aggregate data and generate information to inform decisions, but without careful prompting on a user’s end — or governance on the institution’s ...

SAN FRANCISCO and DUBLIN, June 11, 2025 /PRNewswire/ -- Statcounter the easy-to-use web analytics company has announced the launch of new research which measures the number of referrals from ...

The study also highlights that 30% of AI chatbot applications share user data with third parties. This data is often shared for purposes such as targeted advertising or sale to data brokers.

Meta uses contractors to improve its AI by having them review real user chats with its chatbots. Some contractors say chats can include personal data like names, email addresses, and phone numbers.

Washington and Europe are growing wary of DeepSeek. The Chinese artificial intelligence company astonished the world last weekend by rivaling the hit chatbot ChatGPT, seemingly at a fraction of the ...