Is your company leveraging design thinking? There are several different approaches to accomplishing a project or delivering a new product. For some organizations, implementing Lean principles and ...

The nuts and bolts of our public opinion surveys. A summary of ABC News' polling standards and survey methodology follows. ABC News maintains standards for disclosure, validity, reliability and ...

Shelby Putnam Tupper is founder and creative director of Shelby Designs Inc., a small-but-mighty, full-service, customer-obsessed design consultancy.