Kelowna, BC – November 07, 2025 – PRESSADVANTAGE – In today’s competitive home services market, plumbing companies face ...

Using Salesforce Service Cloud, Hemadri Ravilla streamlined automotive customer service, cutting case resolution time by 40% ...

Be easily reachable, answer their common questions and document areas that have room for improvement. Hire suitable representatives with a technical understanding of your products, keep a unique ...

In the second day of federal court, JXN Water’s Interim Third-Party Manager Ted Henifin continued his presentation on why the ...

Salt River Project customers are set to see higher electric bills this month as previously approved rate increases take ...

Here's how a clean, organized workspace shapes first impressions, trust and overall customer experience — often before a ...

Ideally, many customers (67%) would like to receive personalized deals or offers when shopping in-store or online based on ...

Fintech companies are concerned about the new customer consent process for accessing unified Mutual Funds portfolios via a ...

The fast-food burger chain is working with franchisees to either fix, sell or close weaker restaurants, implying that ...

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

The Minneapolis-based retailer issued a new directive for in-store workers instructing them to smile and make eye contact ...

Electrician service companies depend on precision, timing, and smooth coordination between field technicians, office staff, ...