"The role of IT has fundamentally changed," said Salil Godika, Chief Executive Officer at Synoptek. "As a Managed Experience Provider, we're helping our clients move beyond uptime to ...

Kalyan Kondisetty's leadership is driving massive, scalable cloud/AI data migrations and governance, transforming enterprise ...

Microsoft is pushing enterprise computing toward self-running platforms where AI agents watch, diagnose, repair, and optimize systems continuously. Here's its vision and what it hopes to solve.

AIOps applies machine learning and analytics to operations data so teams can see issues sooner, find causes faster and fix ...

Inside Stack Overflow's use of AI-powered service management — built with Freshworks — to streamline the company's scaling.

While management teams often concentrate on bankers, investor presentations and legal filings, one area can derail things ...

At QCon San Francisco, Netflix engineers unveiled their advanced Service-Level-Prioritized Load-Shedding strategy, enhancing ...

Synoptek, a global IT and digital transformation services provider, today unveiled its distinct identity as a Managed Experience Provider (MxP™) — reflecting a new era of AI-enabled, experience-led ...

AI-driven utilization management helps health systems reduce denials and optimize care levels for sustainable revenue and clinical workflows.

Abstract: Artificial Intelligence (AI) has introduced remarkable sophistication and intelligence to everyday life while transforming industries with smarter, more efficient operations. However, these ...