The best phone systems for small businesses use Voice over Internet Protocol (VoIP) technology to turn internet-connected devices into communication hubs. These affordable VoIP solutions offer ...

When it comes to choosing a business phone system, you might find yourself stuck on a critical question: Should you stay with traditional phone systems or switch to VoIP (Voice over Internet Protocol) ...

The decades-long technology gap between small business and enterprise companies is hardly a secret. However recent technology advances, and other factors, have created a major change in small business ...

After trying Skype at home for a few months, Eric Taylor decided it was good enough to use at work&#151and would solve a couple of pressing problems there. Taylor manages an independent branch of ...

The old phone system quits; the company grows (or acquires a competitor); the sales team is dying for a key application; somebody wants to build a small call center. These are the most-quoted reasons ...

As a business owner, having a reliable and efficient phone system is essential to facilitate communication with customers, team members and partners. There is a wide range of business phone systems ...

Lisa Schick is a collaboration solutions adviser for CDW, consulting on sales, planning and development of collaboration solutions for small businesses. Phones may not be perceived as “mission ...

As companies grow, they usually need a business phone system that can handle more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as needed ...

Appliances from Allworx, Critical Links, Fonality, Microsoft, and Sutus all combine sophisticated features and low cost; they differ in breadth and complexity, with Fonality’s Asterisk-based PBXtra ...

Many small business phone services offer contact and calendar integrations on base plans. However, you might need a higher-tier subscription to connect your phone software to customer relationship ...

Whether you run a small business out of your home, you manage a large company with hundreds or thousands of people, or you’re in charge of an enterprise that falls somewhere in between those, a VoIP ...