Response from reader to previous question: more advice for 'Painted Over.' After receiving the wrong cookie order, a customer ...

Rogers customers say they’re furious about what they say is a lack of customer service — spending hours and hours trying to ...

A decade ago, keeping customers meant locking them in. In 2025, it means giving them every reason to want to stay.

Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

In a post shared to social media, the restaurant announced it will move to takeout and delivery only from a limited menu.

"Across industries, there's a surge in AI voice agents targeting customer support service lines, driving new forms of fraud ...

The home next door is vacant. I think it is a rental property. There is a huge tree in the front yard that is coming over my ...

But the country’s third-largest telecoms group says there was no outage on its network, and instead blamed the issue on an ...

Australia's TPG Telecom on Tuesday said a customer died after their Samsung mobile phone running out-of-date software failed ...

The absurdity of your situation might make a good punchline in a Nikki Glaser joke. I can only imagine what she might have to ...

Eurofiber France disclosed a data breach it discovered late last week when hackers gained access to its ticket management system by exploiting a vulnerability and exfiltrated information.

Atma Energy is repairing shoddy Texas solar installs — handling warranties and low-cost fixes — in quest to help homeowners ...