Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

Veteran leader joins to enhance customer experience amid ongoing rapid global expansion ...

Wonderchat is the all in one platform for building AI agents that deliver accurate, source-verified answers for customer service and enterprise operations. Our AI agents combine intelligent ...

“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were ...

As it wraps up its 10th anniversary year, the beloved SaaS continues to make knowledge sharing more helpful, human, and full of delight.

We recently announced the unified Customer Service admin center, which consolidates administration experiences across the Microsoft Dynamics 365 Customer Service suite. The unified admin center ...

We recently published Trending Analyst Calls: Top 10 Stocks. Apple Inc. (NASDAQ:AAPL) is one of the stocks analysts were recently talking about. Laura Martin from Needham said in a program on CNBC ...

PARIS & MÖGLINGEN, Germany–(BUSINESS WIRE)–USU GmbH acquires Mayday, the leading provider of AI-powered knowledge management in France, thereby consistently driving forward its international growth ...

USU GmbH acquires Mayday, the leading provider of AI-powered knowledge management in France, thereby consistently driving forward its international growth strategy. As a leading provider of software ...

MöGLINGEN, GERMANY, July 31, 2025 / EINPresswire.com / -- USU was recognized as a Representative Vendor in the 2025 Gartner Market Guide for Customer Service Knowledge Management Systems for the 3rd ...

Capital One is a leading card platform with national brand recognition and a diversified customer base across geographies and credit tiers. We believe shares of Capital One are attractively valued ...