"The role of IT has fundamentally changed," said Salil Godika, Chief Executive Officer at Synoptek. "As a Managed Experience Provider, we're helping our clients move beyond uptime to ...

Take advantage of TipRanks Premium at 50% off! Unlock powerful investing tools, advanced data, and expert analyst insights to help you invest with confidence. Coor Service Management Holding AB ( ...

Pentagon grapples with growth of artificial intelligence. (Graphic by Breaking Defense, original brain graphic via Getty) WASHINGTON — The Department of Defense unveiled a new five-phased framework ...

Mature IT Service Management (ITSM) is essential for strengthening state and local government service delivery and efficiency. Agencies often struggle with aging legacy systems, manual processes, and ...

The Metropolitan Council has endorsed Network Now, a framework for making Metro Transit’s service more available for riders on busy corridors throughout the day, nights and weekends, as well as ...

AUSTIN, Texas--(BUSINESS WIRE)--ManageEngine, a division of Zoho Corp. and a leading provider of enterprise IT management solutions, today announced that ServiceDesk Plus, its flagship AI-driven ...

Abstract: The use of information technology (IT) in businesses has increased recently because, today, organizations focus on implementing their services and processes with IT concepts to guarantee the ...