Inside Stack Overflow's use of AI-powered service management — built with Freshworks — to streamline the company's scaling.

In today's digital age, I believe that having the right technology on board is a necessity for real estate investment firms.

Work IQ is the intelligence layer behind Microsoft 365 Copilot, the AI chatbot tool integrated into Microsoft products, and ...

Why the politeness of “I’ll give you your time back” undermines connection, and how to honor shared time instead.

An MTA inspector general investigation lays out how Long Island Rail Road workers allegedly gamed the system in a variety of creative ways.

Gaps in systems and processes between performance and compensation quickly become gaps in employee trust and experience.

Some organizations expect employees to be reachable 24/7. That doesn’t automatically make them toxic ‒ it just means their ...

An audit of Daytona's city government travel expenses found weak internal controls, excessive costs and insufficient ...

Workers with the Columbus Metropolitan Library are establishing a labor union focused on improvements they say need to happen ...

David Richardson, who led the Federal Emergency Management Agency for roughly six months, was heavily criticized for his slow ...

The federal employee union said the government’s dedicated HR agency ignored an August Freedom of Information Act request ...

Florida Gov. Ron DeSantis announced Nov. 17 state offices will be closed a few more extra days for the upcoming holidays.