How to restart your Xfinity Gateway
You can restart the gateway if you’re on a mobile device by clicking here or if you’re on a computer by scanning the below QR code with a mobile device. In the Xfinity app: Locate the …
Xfinity Internet and WiFi connection troubleshooting
If you’re using your own modem, verify it’s compatible with Xfinity Internet. Unplug the power from your modem or gateway, wait one minute, and then plug it back in.
Instructions to restart the Router | Xfinity Community Forum
Aug 2, 2023 · After an outage, my Wi-Fi was spotty. I used the Xfinity app in my cellphone to try to reboot the Modem. The instructions there and I am sure in the website, only said to unplug the …
Restart modem remotely | Xfinity Community Forum
Jan 10, 2025 · @EG is absolutely correct, you can definitely attempt troubleshooting via our Xfinity app, it will send a few signals to the modem that may bring it back online. I've had to do …
Having to restart modem multiple times a day | Xfinity Community …
Mar 1, 2025 · Ever since then, I’ve had to restart my modem/router at least 2-3 times a day as it seems to hang up/stall after a few hours. It’s now to the point it is happening after about 15-30 …
What Happened to Sending Reset Signal to Modem | Xfinity …
May 21, 2024 · I go to your first link and there is no "Restart Modem" link anywhere. If you can tell me how to post a screenshot, I will take a screenshot. As I said above, I have done this likely a …
Please restart modem at my house on your end - | Xfinity …
Jan 3, 2025 · If your modem is saying it's offline I would recommend doing a hard reboot on the modem by unplugging the power cord from the back of the modem for 30 seconds and …
Change your WiFi network name and password with the Admin Tool
Press and hold the Reset button using a pen or an unfolded paperclip to push the recessed button on the back panel of the gateway for at least 15 seconds and then release it.
I have to restart my modem every 2-3 days | Xfinity Community …
Feb 8, 2023 · Did the tech try relocating your modem or provide you with any recommendations such as more extenders or a different set-up? Can you tell me more about how you're using …
restart router when not at home | Xfinity Community Forum
Aug 30, 2021 · From the app if you go to the Internet section you can select “Troubleshoot” to reset your modem. This might not work in all situations, but I would give this a try!